Refunds are not available for payments where subscription usage has taken place. This
includes instances where any API credit has been spent or any database file has been
downloaded.
Refunds for Non-Usage
If no usage has occurred, refunds may be requested by contacting our support team, though
they are not guaranteed.
Each refund request will be analyzed on a case-by-case basis.
Subscription Cancellation
You can cancel your subscription at any time in the IPIFY user area.
Navigate to the Subscriptions tab and select "Cancel subscription."
Contact Us
Our support team can be contacted at [email protected]. Include your account details
and a brief explanation of your request.
Thank you for choosing IPIFY. We value your business and are here to assist with any questions or
concerns you may have.
